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Support and customer service
Choose your contact option. Welcome to BISSELL customer support: pick the route below to find out how we can help.
Manufacturer warranty
Bought from an authorised retailer, had your product for more than 30 days and experiencing problems? Use the manufacturer warranty that comes with your machine.
Start a warranty requestBISSELL.co.uk customer service
Have a question about a product, or about an order you've placed? Need help with something bought directly from us within the last 30 days?
Contact customer serviceReturns
Having problems with your product, or changed your mind? Find out how returns work.
Returns informationPress enquiries
For media enquiries, get in touch with the press team. Consumer enquiries are answered through customer care and help and support.
Press enquiriesSpeak to the UK team
+44 344 888 33 55Webstore customer service
Mon - Fri: 09:00 - 18:00
+44 344 888 66 44Technical support
Mon - Fri: 09:00 - 18:00, Sat: 10:00 - 17:00
Where is my manual?
Product manuals are listed in the footer of the live site under Products, and on each product page under Manuals.
How do I register my machine?
Use the product registration page on bissell.co.uk.
Where do I find spare parts?
Authorised spare parts are sold through the spare parts page on the live site.
What delivery can I expect?
The live site offers free 3-5 working day delivery on orders placed before 5:00 pm Monday - Friday.